(1).Feedback is always there
If you ask someone in your organization when feedback occurs, they will typically mention an employee survey... In actuality, feedback is around us all the time.
Every time we speak to a person, employee, customer, we communicate feedback.
In actuality, it’s impossible not to give feedback.
(2).Feedback is effective listening
Whether the feedback is done verbally or via a feedback survey, the person providing the feedback needs to know they have been understood and they need to know that their feedback provides some value.
When conducting a survey, always explain why respondents’ feedback is important and how their feedback will be used.
(3).Feedback can motivate
By asking for feedback, it can actually motivate employees to perform better. Employees like to feel valued and appreciate being asked to provide feedback that can help formulate business decisions.
And feedback from client, suppliersand stakeholders can be used to motivate to build better working relations.
(4).Feedback can improve performance
Feedback is often mistaken for criticism.
In fact, what is viewed as negative criticism is actually constructive criticism and is the best tool that can help to formulate better decisions to improve and increase performance.
(5).Feedback is a tool for continued learning
Invest time in asking and learning about how others experience working with your organization.
Continued feedback is important across the entire organization in order to remain aligned to goals and strategies.
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